Division’s Functions:
Plan, develop, implement, monitor and review the effectiveness and provide advisory services for the following programs:
a. Malaysian Government Performance Index (MyGPI);
b. EKSA & EKSA Kendiri;
c. Key Performance Indicators (KPI) of Cabinet Members;
d. Inspectorate;
e. Public Sector Premier Innovation Award program (AIPSA); and
f. Government Delivery System Towards the Implementation of New Norms (NBPPA).
MYGPI RATING AND EKSA CERTIFICATION SECTION (MYGPI & EKSA)
- Plan, develop, implement, monitor and review the public sector Malaysian Government Performance Index (MyGPI) Program;
- Improve business requirements including calculation formulas and MyGPI application governance;
- Plan, develop, implement, monitor and review the EKSA Public Sector Conducive Ecosystem certification program & EKSA Kendiri;
- Plan, develop, implement and review the syllabus and list of Champions EKSA & EKSA Kendiri Public Sector; and
- Provide advisory services to public sector agencies regarding MyGPI and EKSA & EKSA Kendiri programs.
PERFORMANCE MANAGEMENT SECTION (PP)
- Plan, develop, implement, monitor and review the effectiveness of Key Performance Indicators (KPI) of Members of the Council of Ministers;
- Conduct engagements, briefings and advisory services on the KPIs of Cabinet Members to 25 ministries and 3 agencies under the Prime Minister’s Department.
Improve business requirements including the calculation formula and governance of KPI applications for Members of the Cabinet of Ministers; - Plan, develop, implement, monitor and review the effectiveness of the Inspectorate Program (Naziran and Mystery Shopping); and
- Provide advisory services to public sector agencies regarding the Inspectorate.
INNOVATION RECOGNITION SECTION (PI)
- Plan, develop, implement, monitor, administer and review the effectiveness of the Public Sector Premier Innovation Award program (AIPSA);
- Improve business requirements including the calculation formula and governance of the MyAIPSA application; and
- Plan, develop, implement, monitor, manage and review the effectiveness of the public sector innovation hub repository.
NEW NORMS IN PUBLIC SERVICE DELIVERY (NBPPA)
- Plan, develop, monitor and review including the effectiveness of the implementation of the Government Delivery System Towards the Implementation of New Norms (NBPPA);
- Provide advisory services related to the NBPPA program to the Ministries/Departments/Agencies involved; and
- Prepare a report on the implementation of the NBPPA program to the Top Management of the Public Sector and the Cabinet.