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EG Service Desk provides tier-1 central support and technical assistance to ICT shared service users provided by MAMPU.  EG Service Desk covers  incidents management , service requests and  notification services on disruption of ICT services and ICT security breach. 

The services supported by EG Service Desk are as follows:
1.    Putrajaya Campus Network;
2.    Public Sector Data Centre;
3.    1GOVUC;
4.    Helpdesk for ICT end users in MAMPU; and  
5.    myGovernment Portal.


EG Service Desk operates 24x7 and can be contacted through:

 

  • General Line : +603-8000 8000

  • EG Service Desk :+603-8892 4001

  • +603-8892 4002 (myGovernment Portal)

 

 

For further information please contact:
 
Director General
Unit Pemodenan Tadbiran dan Perancangan Pengurusan Malaysia,
Bangunan MKN Embassy Techzone
Blok B, No. 3200, Jalan Teknorat 2
63000 Cyberjaya, Sepang
Selangor Darul Ehsan
(Attn.:  Director,
            ICT Infrastructure Shared Services and Security Development   Division)
 
Contact Person :
Dr. Zulkeflee bin Kusin
Senior Principal Assistant Director
Tel.: 03-8872
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Puan Sharifah Noorjuliana binti Syed Salim
Senior Assistant Director
Tel. : 03-8872 6234
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

                                                                                                                                                                                                                         Updated 01.07.2019