Business Process Reengineering (BPR) In Public Sector

Overview
 
Business Process Reengineering (BPR) was introduced to the Ministries/Public Sector Agencies to improve work processes and procedures to strengthen the delivery of Public Services. BPR is a method to implement improvements to work processes and procedures and is supported by the use of Information and Communication Technology (ICT) as a facilitator of work matters in the Ministry/Agency.

Business Process Reengineering (BPR) Consultation and Guidance Services

MAMPU provides BPR consultation and guidance services to Public Sector agencies. These consultation and guidance services are based on directives from stakeholders, application from agencies or initiatives by MAMPU. Through these consultation services, agencies are exposed to methods of improving processes and procedures hands on. This approach helps agencies to get a better understanding of BPR so that they are able to implement them on other work processes.
 

For Further Information:
 
Director-General
Malaysian Administrative Modernisation and Management Planning Unit (MAMPU)
Level 6, Setia Perdana 2,
Prime Minister’s Department
62502 Putrajaya
(attn.: Director, Management Advisory 1 Division)
Tel     : 03-8000 8000
Phone no. : 03-88726225
Emel : surayati@mampu.gov.my


                                                                                                                                                                                               

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